Latin America
Brazil & Portugal
888-800-2310 (Toll Free) 989-681-2158 (Local/International) 740 E Monroe Road, St. Louis, MI 48880
517-579-3061 Teléfono en México: 55-5351-3093
Latin America
Brazil & Portugal
888-800-2310 (Toll Free) 989-681-2158 (Local/International) 740 E Monroe Road, St. Louis, MI 48880
517-579-3061 Teléfono en México: 55-5351-3093

Field Service Technician

Job Summary

The Field Service Technician will service, maintain, repair and install OEM chemical equipment. The position requires travel to customer sites (domestic and international), an ability to work independently, and excellent verbal and written communication skills.  Other responsibilities include assisting customers with troubleshooting, parts selection, instrument programming and calibration via phone, computer or at the customer’s site.

Travel  to customer site to inspect, calibrate, repair, and upgrade OEM equipment.

Learn and understand inorganic chemical processes to successfully program Allen Bradley PLC’s including Logix500, Logix5000 and RSView.

Build PLC electrical control panels and install with related equipment in the field (requires travel).

Write detailed service reports in regard to customer equipment condition.

Troubleshoot and/or problem-solve OEM equipment at customer site or via telephone or computer.

Request part numbers (PNRs) and engineering requests for action (RFAs).

Mark up project prints and obtain appropriate approvals.

Commission and startup equipment, train customer personnel and assist with engineering review (requires travel).

Continually identify quality and cost effective modifications/improvements to equipment design and components which will increase profitability. Test alternative techniques and methods. Recommend changes in procedures or equipment as necessary.

Write technical maintenance bulletins.

Locate unusual or specialized parts or components, new or used.

Recommend and prepare price quotes for new and replacement parts.

Program instruments for use by customer.

Repair instruments, valves, and pumps at customer site or in our Instrument Shop.

Maintain company records in regard to customer programming and repairs.

Rebuild used components for use in variety of rebuilt equipment.

Process RMA issues, receipts etc. as required.

Request blueprint revisions based on job or customer specific updates.

Provide technical support for Sales Group, Materials Group and Project Managers.

Rotate in 24/7 on call schedule with other employees.


Willing to travel (normally 3-4 days at a time and nearly always during the week) domestically and internationally.

Must have a minimum of a two-year technical degree or the equivalent experience in electrical instrumentation.

Experience with Allen Bradley PLC’s required, experience with Siemens is a plus.

Knowledge of and hands-on experience with industrial electrical and mechanical applications including the ability to read and understand schematic diagrams (blueprints, electrical diagrams).

Knowledge of control loops and programmable logic controller (PLC) operations.

Experience with chemical processing equipment helpful.

Powell Principles


Willingness to listen to others to better understand needs and perspective while able to convey confidence of expert knowledge.


Willingness to take initiative and support co-workers.


Constantly learning and not easily deterred when overcoming difficulties.


Doing what needs to be done with a professional, pleasant, courteous and cooperative attitude at all times.

Please send cover letter and resume to